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Thread Statistics | Show CCP posts - 17 post(s) |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
24

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Posted - 2011.10.28 09:59:00 -
[1] - Quote
Hey there, if you're having client issues, please file a petition under the "technical" category.
Do you have the latest system updates installed?
Have you experienced this playing video in fullscreen? When the client freezes do you lose complete control of the system other than the mouse? (I'm aware of a pre-existing issue in Snow Leopard around these symptoms)
In the mean time, have you tried looking in your console? from Applications - > Utilities -> Console
Filter on "OutputDebugStringA" and see if you have any exceptions at the time the client freezes. Let me or the GMs know about them :)
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
75

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Posted - 2011.12.05 09:51:00 -
[2] - Quote
Hi all, I can't agree with you more that this issue is very important, to you and to me and by extension, CCP. There will be an update tomorrow with fixes to some of the issues you are all experiencing. If you are still experiencing this after Tuesday downtime, please reply in this thread and together we can get this fixed.
I haven't experienced this yet and I work on my mac everyday and without experiencing it, It's difficult to get it fixed and make sure it's been fixed.
So in the short term some more information about this bug would really help me:
1) Are you playing in windowed mode? 2) Are you playing in fullscreen and CMD + Tab'ing? 3) What is the specification of your machine? 4) What version of OS X are you using?
Lastly if some of you could make bug reports with cider logs, it would help me greatly. |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
76

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Posted - 2011.12.07 15:03:00 -
[3] - Quote
I didnt notice this freeze untill i used the clonemaker, are any of you using multiple clients? If you wait long enough does the client eventually crash? |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
130

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Posted - 2012.02.07 13:58:00 -
[4] - Quote
I've spent some time looking into this and we've made some progress, we know the code that is causing the issue, but we're not sure how to reproduce it.
So far i've been able to do this by having a lot of players shoot me on sisi for a long period of time. If there are any of you who can give me a clue as to what is most likely to cause this freeze, it would help me a lot.
To the first player to give me reproduction steps that works everytime and doesn't take several hours, I will give you any ship, with any fitting on singularity and all the skill-points to use them.*
* Only modules and ships that are available to players on TQ |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
141

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Posted - 2012.03.13 15:38:00 -
[5] - Quote
Please can you all comment on the severity of this issue since Crucible 1.5? Has it improved, its it worse? |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
141

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Posted - 2012.03.14 18:19:00 -
[6] - Quote
Joe Hoe wrote:Eve still freezes within 30secs as soon as I run a bit torrent client at the same time as Eve.
I did attempt this using uTorrent and succesfully obtained a new copy of ubuntu. This didnt do it for me.
Next up I tried throttling my bandwidth to 56k speeds and increasing latency to see if that was the scenario encountered, this also did not freeze my client.
Interestingly another user suggested that renaming or deleting your EVE Online folder from:
~/Library/Application Data/
Alleviated the problem. This action will remove all your settings, cache and defaults. Did any of you attempt this and did it alleviate the issue? |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
142

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Posted - 2012.03.16 15:31:00 -
[7] - Quote
Joe Hoe wrote:CCP Konflikt wrote:Joe Hoe wrote:Eve still freezes within 30secs as soon as I run a bit torrent client at the same time as Eve.
I Interestingly another user suggested that renaming or deleting your EVE Online folder from: ~/Library/Application Data/ Alleviated the problem. This action will remove all your settings, cache and defaults. Did any of you attempt this and did it alleviate the issue? Do you mean ~Users/User/Library/Application Support/ I have no ~/Library/Application Data/ folder anywhere , and ~/Library/Application Support/ has no Eve folder
yes
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
142

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Posted - 2012.03.16 15:36:00 -
[8] - Quote
Wulkans wrote: If it still does not help, just ask people to bring their freezing macbooks to the fanfest.
I'm open to this suggestion, If you bring a laptop to fanfest and can show this to me (and dont mind me doing some debugging on it) I will try and get this resolved. |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
155

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Posted - 2012.06.25 15:44:00 -
[9] - Quote
There were some fairly major changes under the hood with today's patch, can some of you comment on how you are affected by freezes currently (after 06/25/2012) ? CCP Konflikt Technical QA Tester Team Synergy |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
155

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Posted - 2012.06.25 16:17:00 -
[10] - Quote
What version of OSX are you using? CCP Konflikt Technical QA Tester Team Synergy |
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